Frequently Asked Questions
Everything you need to know about your TAPSTER wearable experience.
How do I determine the correct size for my wearable?
We provide a comprehensive sizing guide on each product page. We recommend measuring your wrist or finger circumference in millimeters to ensure a perfect fit for our rings and bracelets.
Are TAPSTER wearables water-resistant?
Yes, most of our fashion-tech pieces are rated IP68 water-resistant, meaning they can withstand splashes and brief immersion, though we recommend avoiding prolonged exposure to salt water.
What is your shipping policy for international orders?
We offer worldwide shipping. Delivery typically takes 5-10 business days depending on your location, and tracking information is provided as soon as your order leaves our warehouse.
Can I return my item if it doesn't fit?
Absolutely. We offer a 30-day return and exchange policy for all unworn items in their original packaging. Please visit our returns portal to start the process.
What materials are used in TAPSTER products?
We use premium, hypoallergenic materials including surgical-grade stainless steel, genuine Italian leather, and high-tech ceramics to ensure both durability and comfort.
How do I sync my wearable with my smartphone?
Each TAPSTER device comes with a dedicated mobile app available on iOS and Android. Simply enable Bluetooth on your phone and follow the in-app pairing instructions.